Uploading Files via FTP Software

Graphics Plus has set up an FTP server for sending large files to us over the Internet. If you would like to use your FTP software, please follow these instructions:

1. Move any files you need to send to GPP into a single folder. Compress the folder using a compression utility such as WinZip or StuffIt. This will compress the files into a single archive which is the best way to send files via FTP.
2. Using your FTP application, log into our FTP server using the provided User ID and Password information.
   
   

   Server Name	ftp://gppftp.dyndns.org
   User Name:	gppftp
   Password:	gppguest
   Directory Path:	<leave blank>

3. Once logged into our FTP site, upload the compressed file archive into your home directory.
4. When done, please send us a short e-mail at ARTWORK or to your GPP sales representative to let us know the file has been uploaded.
   
   

Troubleshooting

If you are having trouble logging in, please double check your username and password. Also, check if the “Passive Mode” setting is OFF.

If you can log in but you seem to be “stuck” on retrieving a file listing, check to see if you are running a software firewall such as Norton Firewall. Sometimes this can cause a problem and block you from connecting properly. If you are running a software Firewall, try turning it off temporarily and then try to reconnect to our FTP server.

File Formats Accepted for Uploading Files

For sending us multiple design files, please compress them into a SINGLE COMPRESSED Stuff-It (.SIT) or WinZIP (.ZIP) file.

IF POSSIBLE, TRY NOT TO SEND "RAW" FILES - sometimes doing so will cause the file to be unrecognizable once uploaded to our FTP server.